Privacy Policy

Silebet collects the information needed to operate a property listing platform. When you submit an enquiry about a development, this includes your name, phone number, and optionally your email address and message. When a property developer creates an account, we collect account details such as name, email address, and organization information.

We also collect technical and usage information such as device type, browser details, IP address, and how you interact with the platform. This helps us keep the service reliable and improve the experience.

We use enquiry information to route your enquiry to the property developer responsible for the listing you asked about, so they can contact you. We use developer account information to provide access to the platform, including listing management and enquiry handling.

We may also use contact information to send transactional messages, security notices, and important service updates. You can opt out of non-essential messages at any time.

When you submit an enquiry, the details you provide are shared with the property developer whose listing you enquired about, so they can respond to you. Beyond that, we share information only when needed to operate the service — with infrastructure vendors, communication providers, and professional advisers who support our operations.

We may also disclose information if required by law, to enforce our terms, to protect users or the public, or as part of a merger, acquisition, financing, or similar business transaction.

Developers can update their profile details and manage notification preferences from their account. Anyone may request access to, correction of, or deletion of personal information where applicable law gives them that right.

If an account is closed, we may retain limited information where necessary for legal compliance, dispute resolution, fraud prevention, or other legitimate business purposes.

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, and protect the integrity of the platform. Retention periods vary depending on the type of data and the reason we hold it.

Silebet uses administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, so we encourage users to choose strong credentials and contact us quickly if they suspect unauthorized access.

Questions about this Privacy Policy can be directed to Silebet support through our official support channels. If we make material changes to this policy, we will update the effective date and provide additional notice when appropriate.